Mediaweek Magazine Subscription Information
Frequently Asked Questions about Mediaweek Magazine
Customer Service Contacts:
For questions regarding Mediaweek and Mediaweek.com:
Phone: (800) 684-1873 ( U.S.) or (847) 559-7532 (Outside of the U.S.)
Email: nmw@omeda.com
Mail:
Mediaweek Subscription Dept.
P.O. Box 3595
Northbrook, IL 60065
General Questions
What are the current Mediaweek magazine subscription offers?
Print Edition & Online access - $299.00/year (includes print edition of Mediaweek as well as 24/7 online access to Mediaweek.com)
- Canadian Subscriptions $349/year
- Other Foreign Subscriptions $399/year
Print Edition & Online access - $24.95/month (includes print edition of Mediaweek as well as 24/7 online access to Mediaweek.com)
Online Only access - $19.95/month – total access to Mediaweek.com which includes breaking news, exclusive online content plus Nielsen Data, Buzz Metrics (monitors thousands of blogs daily for mentions of brand names/companies/TV shows), and much more!
Sign up for your Mediaweek magazine subscription now !
Who should I contact if I have questions about advertising/sales?
Go to page Advertising Contacts on the Mediaweek homepage.
How can I set up a group subscription for my company?
For information regarding our media magazine group rates, please contact Andrea Szabo at (646) 654-5889 or email andrea.szabo@nielsen.com.
Print Subscription Questions
How can I get a Mediaweek magazine subscription?
Order Mediaweek magazine online right now by clicking here or call (800) 684-1873.
Does a print Mediaweek magazine subscription include online access?
Online access to Mediaweek.com is included with a paid subscription.
How can I order back issues of the print edition?
The cost of a back issue is $10.00 (includes shipping/handling).
To order back issues of the print edition of Mediaweek magazine, please call our print Customer Service dept. (800) 684-1873 to place your order.
How can I change my address for my print subscription?
Please call our print Customer Service at (800) 684-1873 or send an email to nmw@omeda.com.
Why am I still getting Mediaweek magazine if my subscription has expired?
We send a few issues to ensure continuity of subscription service, in case payment is delayed in the mail.
When should I receive my first issue?
You should receive your print edition within 2-3 weeks.
Where can I find my account number on the label?
Your account number is located on the upper left hand corner of your label. The number begins with 6 digits followed by “NMW”.
I did not receive my magazine this week. Who do I contact to get replacement copies?
Please send an email to nmw@omeda.com or call (800) 684-1873.
Please note that Mediaweek does not publish its print edition certain weeks during the summer months. Call our Customer Service Dept. at (800) 684-1873 with questions.
If I sign up for online access, am I able to share my username and password with colleagues?
Sharing your username and password is a violation of Mediaweek.com's Terms and Conditions, which you agreed to when you subscribed. Remember, anyone with your password will have access to your credit card and billing information and could use it to order other products and services from Nielsen Business Media without your knowledge or consent.
Online access is not available to library subscriptions.
Can I renew my Mediaweek subscription online?
Yes, log onto your online account and you may renew your Mediaweek magazine subscription online using your credit card.
I forgot my username and password, how can I set up a new one?
Please call Customer Service at (800) 684-1873 or email nmw@omeda.com with your name and account number.
When will my online account become active?
Your online account should become active within 48 hours.
Billing Questions
How do I obtain a receipt for tax or business purposes?
Contact Customer Service at (800) 684-1873 to obtain a receipt. For your convenience, our Fed Tax ID # is 133754838.
Questions regarding auto renewal:
a.) Will you notify me before my Mediaweek magazine subscription is auto-renewed?
b.) How will you notify me before my subscription is auto-renewed?
Two weeks prior to the charge, E-media will send an e-mail to the subscriber notifying him/her about the charge for the renewal. If E-media does not receive a response from the subscriber they will charge the credit card for one more year.
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